Privacy Policy & Terms & Conditions & Refund Policy
Last Updated: January 30th, 2025
Welcome to Ramp Scaling Systems
Your privacy and the proper use of our AI-powered services are important to us. This document outlines our Privacy Policy (how we collect and use your data) and our Terms & Conditions (rules for using our services).
By accessing rampscalingsystems.com and using our AI-powered solutions, you agree to the following policies.
1. Use of White-Labeled AI Technology
Ramp Scaling Systems provides AI-powered automation solutions using third-party AI software, which we customize, manage, and optimize for our clients. While we configure and support these AI systems, the core technology is maintained by its respective provider. We are not responsible for any outages, malfunctions, or limitations related to third-party software.
2. Information We Collect
We may collect the following data:
Personal Information – Name, email, phone number, and business details (submitted through forms, chatbot interactions, or AI voice calls).
Usage Data – IP address, browser type, device information, and interaction data (via cookies and tracking tools like Microsoft Clarity).
Communication Data – Messages and inquiries sent through our chatbots, AI callers, or customer support channels.
Call Recordings – Calls with our AI voice agent may be recorded for quality assurance, training, and service improvement.
3. How We Use Your Information
Your data is used to:
Provide, optimize, and improve our AI-powered automation services. Automate lead generation, sales engagement, and customer support. Analyze website usage via Microsoft Clarity and other tracking tools. Record AI voice calls for quality assurance and training.Send marketing emails and service updates (you can opt out anytime).
We do not sell or rent your data. For more details on data collection, see Section 7: Privacy & Security.
4. Call Recording Policy
Calls with our AI voice agent may be recorded for quality assurance, training, and service enhancement. By using our AI caller, you consent to call recordings and data analysis. If you do not wish for your calls to be recorded, please contact us before using the service.
5. Cookies & Tracking Technologies
We use cookies, tracking pixels, and analytics tools (such as Microsoft Clarity) to:
Improve website functionality and user experience. Analyze visitor behavior and optimize marketing campaigns.Store user preferences for a more personalized experience. By using our website, you consent to our use of cookies. You can adjust cookie settings in your browser.
6. Privacy & Security
We take reasonable steps to protect your data, but no online system is 100% secure. You have the right to: Request access, correction, or deletion of your personal data. Opt out of marketing communications at any time. Disable cookies via browser settings. Request deletion of AI voice call recordings by contacting us. For any data-related requests, email us at [email protected]
7. Intellectual Property & White-Labeled Software
While we provide AI-powered automation solutions, the underlying chatbot and AI caller technology is licensed from third-party providers. Ramp Scaling Systems does not claim ownership of the core AI software itself but provides customization, optimization, and management services. Any third-party software updates, bugs, or limitations are outside of our control.
8. Service Limitations & Liability
Our AI services are provided "as is" without guarantees of specific business outcomes.While we strive for accuracy, we are not responsible for any errors, missed appointments, or unintended AI responses. We are not liable for any loss of business, data, or revenue resulting from the use of our AI services. We are not responsible for third-party software outages, bugs, or malfunctions.
9. Termination of Services
We may terminate or suspend access to our services if: There is a violation of these Terms & Conditions. The service is being used for unethical or fraudulent purposes. There is non-payment for subscription-based services.
10. Changes to This Policy
We may update these Terms & Conditions and Privacy Policy at any time. Continued use of our website and services after changes means you accept the revised terms.
11. Contact Us
For any questions regarding these policies, reach out to:
Email:
Refund & Cancellation Policy
Effective Date: 10/06/2025 Last Updated: 10/06/2025
Ramp Scaling Systems LLC (“we,” “our,” or “us”) provides software, consulting, and implementation services to our clients. This policy explains how cancellations and refunds are handled for all subscriptions and programs.
1. Software Subscription (White-Label Go HighLevel Platform)
Monthly Subscriptions
All subscriptions renew automatically each month.
To cancel, please submit written notice at least 30 days before your next billing date.
Payments are non-refundable once a billing cycle begins.
Access will remain active through the end of the paid period.
Annual Subscriptions
Annual plans are billed upfront for a 12-month term and are non-refundable.
If you cancel early, your access remains active until the end of your paid term.
No prorated refunds are issued for unused months.
To prevent renewal, submit written notice at least 30 days before your renewal date.
Account Access & Data
Accounts may be suspended at the end of the paid term if payment fails or service is canceled.
Clients are responsible for exporting their data prior to termination.
2. Done-With-You & Done-For-You Programs
Setup Fees
Some clients pay a one-time setup or implementation fee; others work purely on performance-based terms.
Refund Policy
If a setup fee was paid and we fail to deliver the agreed-upon results within 90 days, you’ll receive a full refund of the setup fee.
Refunds exclude ad spend, third-party subscriptions, or marketing expenses paid directly by the client.
Performance-based fees (commission or revenue share) are non-refundable once results are achieved and verified.
Cancellation Policy
Either party may terminate the agreement with 30 days written notice.
Work completed before cancellation remains billable.
Any performance payments due at cancellation must be paid in full.
3. General Terms
All requests must be submitted in writing to [email protected].
Refunds are not granted for failure to implement or use provided tools or deliverables.
Ramp Scaling Systems reserves the right to update this policy at any time.
Exceptions require written approval by an authorized representative.
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